Last Updated: August 21, 2026

Vacancees Solutions respects your privacy and is committed to protecting your personal information.

By accessing or using Vacancees, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

We may collect information that you provide directly to us when you create an account, create or respond to a listing, communicate with another user, contact us, or otherwise use our Services.

Personal Information

Depending on how you use Vacancees, this may include:

• Your name and username
• Email address
• Phone number
• Profile photo
• Country, city, or general location
• Account and profile information
• Information you provide when contacting customer support

Travel and Transaction Information

Travellers may provide information such as:

• Departure location
• Destination
• Travel dates
• Cost for service
• Other information included in a travel listing

Please do not include sensitive personal information in public listings unless it is necessary to use the Services.

Communications

Users communicate outside the Vacancees platform. Vacancees does not control or have access to communications conducted through independent third-party services unless those communications are voluntarily provided to us.

Automatically Collected Information

When you visit or use Vacancees, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited and features used
• Dates and times of access
• Referring pages or websites
• Approximate location derived from your IP address
• Cookies and similar technologies

2. How we use your information

We may use information collected through Vacancees to:

• Create, maintain, and manage user accounts
• Provide and improve our Services
• Connect travellers with senders
• Display travel and package listings
• Personalize search results and recommendations
• Provide customer support
• Send account, security, and service-related notifications
• Detect and prevent fraud, scams, spam, prohibited activity, or misuse
• Investigate complaints and disputes involving use of our platform
• Protect Vacancees, our users, and the public
• Analyze how our Services are used
• Improve website functionality and user experience
• Comply with applicable laws and legal obligations
• Enforce our Terms of Service and other policies

Where required by law, we will rely on an appropriate legal basis for processing your personal information, such as your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

3. Information shared between users

Vacancees is designed to connect travellers and senders. Therefore, certain information may be visible to other users or shared when users choose to connect.

For example, another user may be able to see information such as your profile name, profile photo, general location, travel route, travel dates, package details, ratings or reviews, and other information you choose to make available.

Once you provide personal information directly to another user, including through an external communication service, Vacancees cannot control how that person uses or shares the information.

We encourage users to share only the information reasonably necessary to arrange a transaction.

4. How we share your information

Vacancees does not sell your personal information for money.

We may disclose information in limited circumstances, including:

Other users: Information necessary to operate the marketplace and help travellers and senders connect may be shared with other Vacancees users.

Service providers: We may use third-party companies to provide services such as website hosting, cloud storage, analytics, communications, identity verification, fraud prevention, customer support, or payment processing.

Legal requirements: We may disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, or other valid legal processes.

Safety and fraud prevention: We may disclose information where reasonably necessary to investigate fraud, prohibited goods, suspicious activity, security incidents, or threats to the safety or rights of Vacancees, our users, or others.

Business transactions: If Vacancees is involved in a merger, acquisition, financing, restructuring, or sale of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

5. Package and transaction information

Vacancees primarily provides a platform that helps travellers and senders find and communicate with each other.

Users are responsible for determining what information they wish to exchange when arranging a package delivery. Users should avoid publicly posting sensitive information such as passport numbers, government identification numbers, financial account information, passwords, or other confidential information.

Vacancees may collect or retain information relating to a transaction when necessary to operate the Services, provide support, address complaints, prevent fraud, enforce our policies, or comply with legal requirements.

6. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, database, or method of Internet transmission is completely secure. We therefore cannot guarantee the absolute security of information transmitted through Vacancees.

Users are responsible for protecting their account credentials and should not share their passwords with other people.

7. Third party websites and services

Vacancees may contain links to third-party websites, applications, payment providers, social networks, or other external services.

Vacancees does not control the privacy practices of these third parties. If you use an external service or leave the Vacancees website, the collection and use of your information may be governed by that third party’s privacy policy.

We encourage users to review the privacy policies of third-party services before providing personal information.

8. Marketing communications

If you choose to receive promotional emails or other marketing communications from Vacancees, you may unsubscribe at any time by following the unsubscribe instructions included in those communications or by adjusting available account preferences.

You may still receive important non-promotional communications relating to your account, transactions, security, or changes to our Services.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technologies, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. If required by applicable law, we may provide additional notice or request your consent before material changes take effect.

We encourage users to review this Privacy Policy periodically.

10. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Vacancees through the contact information provided on our website.

For privacy-related requests, please include enough information for us to identify your account and understand your request. Do not send passwords, complete payment-card information, passport numbers, or other highly sensitive information by ordinary email.

Your privacy matters to us. Vacancees is committed to creating a safer and more transparent platform where travellers and senders can connect while maintaining appropriate control over their personal information.